An MSP is typically administered as part of an organization's contingent workforce program. It may encompass most (if not all) flexible work arrangements, including temporary staffing, independent contractors,
freelance and gig workers, payrolled talent and statement of work (SOW) suppliers. The solution is managed by a PMO overseen by the service provider. The PMO works in conjunction with the client's contingent workforce team.
The MSP is responsible for day-to-day management of the program. It will facilitate tasks such as requisition processing, supply chain management, transactional reporting, analytics and market insights, and more. In conjunction with clients and using teams of talent advisors, providers are increasingly working on resource planning to optimize deployment.